Today customers are the kingpin of the retail market, and their increasing expectations for relevant products and information is revolutionizing the retail industry today. This westernization is now making the retailers transform their businesses to meet the increasing demands of their customers across all channels of digital transformation. The retailing industry can leverage many technologies like cloud, AI, robotics, IoT to provide an uncompromising shopping experience for the customers. This process usually involves the adoption of retail ERP systems as well, providing a personalized, contextual, and world-class shopping experience for the customers.